Comparatively, help desk engineers have the highest earning potential in the finance industry, with an average salary of $67,498. In general, desk support technicians achieve https://remotemode.net/ similar levels of education than help desk engineers. They’re 2.8% less likely to obtain a Master’s Degree while being 0.6% less likely to earn a Doctoral Degree.
While most help desk engineers have a college degree, it’s possible to be successful as a help desk engineer with only a high school degree. In fact, our research shows that one out of every six help desk engineers were not college graduates. The majority of Network Operations Center Engineers in the United States are males.
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Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes. Desktop support specialists tend to make the most money working in the finance industry, where they earn an average salary of $53,933. In contrast, help desk engineers make the biggest average salary, $67,498, in the finance industry.
- If you enjoy working with people and technology, this position could be a great fit for you.
- When it comes to building hands-on experience and following a career path, Gallagher points out an IT auditor typically has a good perspective on the overall landscape, giving a good point to focus further on their career path.
- They also handle the software configurations and upgrading the network infrastructure to avoid system downtimes and operational delays.
- The difference in salaries amounts to information engineers earning a $52,559 higher average salary than help desk engineers.
There are several other career fields that synergize well with cybersecurity careers. “Any career that involves critical thinking, deep problem solving, some sort of technology stack, and soft skills can easily transition into a cybersecurity engineering role provided the personality traits are there,” Born adds. Help desk technicians belong to the occupational field of computer support specialists. The US Bureau of Labor Statistics (BLS) projects 5 percent job growth for careers in this field between 2022 and 2032 [3]. Those interested in working in IT can get their start as a help desk technician before acquiring the skills to pursue more specialized roles.
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